Management Team
Allworx - Product Division
The Allworx Product Division develops and markets, award winning, phone & network systems for small-to-medium sized businesses through a network of Authorized Resellers. The product line includes the Allworx 6x and 24x systems and Allworx 9212, 9202 and 9112 phones along with a series of software options. These systems are ideal replacements for the millions of aging (TDM) PBX and key phone systems in use today.
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Senior Management Team:Szczepanski, Jeffrey Hasenauer, Chris Plakosh, David Grinde, Tom Elliott, J. Thomas Evans, Bill
Jeff is an expert in Digital Systems design with over 20 years experience in digital hardware and software development and has been a leader and key contributor in all phases of product development. His contributions cover all areas of product development including market needs analysis, concept refinement, product definition, system design and all implementation activities from product inception through to product launch. A founder of the company, Jeff’s primary focus at InSciTek is defining and leading all technical development activities associated with the Allworx Product Line. Prior to founding Allworx, Jeff was a Senior System Architect at Xerox’s wide format printing business. At Xerox, Jeff led design and development of a new printer product platform that became the cornerstone of Xerox's wide-format printing business. This work was a clean slate platform design starting with customer requirements analysis and concluded with a highly successful series of products that leapfrogged the competition and reestablished Xerox's leadership position in the marketplace. Prior to moving to Xerox, Jeff started his professional career at Eastman Kodak Company working as a key contributor on several innovative digital photographic products including the very successful kiosk based photographic print enlargement systems. Jeff is an active alumnus of the Rochester Institute of Technology graduating with highest honors with a Bachelor's Degree in Electrical Engineering.
Chris Hasenauer brings more than 15 years of financial and telecommunications management experience to Allworx. Prior to joining Allworx, Chris served as Vice President of Finance at PAETEC Communications, which is a provider of voice, video, and data solutions. During his seven years with PAETEC, Chris had direct responsibility over the company’s treasury and fundraising efforts, which helped PAETEC grow from $150 thousand to more than $500 million in annual revenue. Chris played a prominent role in seven PAETEC mergers & acquisitions. He helped raise more than $134 million of private equity. Chris played a significant role in PAETEC’s recent recapitalization transaction, helping to raise $400 million in debt financing, and he significantly streamlined PAETEC's corporate governance structure. During PAETEC’s start-up phase, Chris was instrumental in setting up the company’s treasury and public reporting systems. Prior to PAETEC, Chris worked for Deloitte & Touche, from 1992 – 1999. Here, he held numerous training positions, responsible for teaching the firm’s U.S. employees, as well as their European staff in Deloitte’s training center in Crete. Chris also served as an audit manager, serving Deloitte’s clients in the manufacturing, not-for-profit and cable industries. A certified public accountant and a member of the AICPA, Chris received his B.A from the State University of New York at Geneseo and his M.B.A from the Rochester Institute of Technology.
David has twenty years of experience in architecting, managing, and constructing successful digital products. He has been a key contributor and leader in all phases of product development from requirements definition, product definition, system design, implementation, and continuing engineering. David’s expertise includes embedded control system, software design and development, systems engineering, project management, and program management. Prior to joining Allworx, David spent fourteen years with Xerox Corporation. He was a leader and key contributor in the development of the image path software for the highly successful Xerox DocuSP front end to the DocuTech Production Publisher. David holds six patents, which were the backbone to the success of the DocuSP system. Following this, David joined Xerox Engineering Systems where he was a System Architect, Project Manager, and Technical Program Manager for development of the AccXES color controller platform and the commercialization of a wide format color inkjet printing system. David was responsible for all program requirements and engineering deliverables. He sold the program to senior management by: defining the market need and vision for both this product and follow on products, and providing a competitive benchmark demonstration and study of the AccXES controller and client software. David received a Bachelor’s and Master’s Degree in Electrical Engineering from Rochester Institute of Technology graduating with a 4.0 GPA.
Mr. Grinde has over 25 years experience in the telecom industry in both the manufacturing and VAR sectors. Mr. Grinde has a variety of telecom experiences, from manufacturing sales through Supply House and direct channels to an interconnect owner, that uniquely qualifies him to lead the development of Allworx sales channel. He brings a structured approach to the sales organization with an accent on customer support and knowledge based selling. Prior to joining Allworx, Mr Grinde was VP, Sales for Tadiran America, the North American Division where he was responsible for managing the Sprint OEM contract and the Dealer Relationships. During his 4 years at Tadiran America he orchestrated the development of the current Partner Program and was instrumental in the launch of numerous Coral products and the Emerald ICE Key System. Prior to joining Tadiran, Mr. Grinde was the founder and C.E.O of a multi-office interconnect which he ran for 12 years prior to its sale in 2001. Mr Grinde was with Comdial for 12 years and held numerous positions from Production to ultimately becoming Director of Sales. He helped Comdial grow to $125M in sales in the late 80’s. Mr. Grinde holds a B.S. degree in Business Management from Virginia Tech and an M.B.A. from The College of William & Mary. He the 2001 past Chairman of the Board of the Charlottesville Regional Chamber of Commerce.
Mr. Evans brings 18 years of telecom customer service and technical support management experience to the company, including executive-level roles leading support services for VoIP, PBX and Hosted PBX technologies. Mr. Evans came to Allworx from Telepacific Communications (formerly Mpower Communications), where he served as Director, Call Center/CTSC ( Customer Technical Support Center ). During his ten year tenure, Evans was responsible for Field Services and providing 24 X 7 call center technical support for VoIP, IP Hosted PBX, PRI/HiCAP/CAS, NxT1, DS3, SDSL, Private Line (Point to Point) and POTS product offerings. Evans also facilitated integrating a national call center and developed a Voice/Data group to streamline troubleshooting for various products. Prior to Telepacific Communications, Evans was the principle/owner of a contracted Key System/PBX installation company and also was with Volt Telecom where he was responsible for Field Services and Customer Care best practice process development and knowledge management. Mr. Evans Business Studies and advanced Telecommunications and Telephony O&M (Operations & Management) courses came from Sheffield College and TechCom in Sheffield , England . Evans also holds many PBX, T1, DSL and Networking certifications including the Nortel DMS SuperNode.
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