allworx - communications without compromise

Products

Systems - Allworx 10x Technical Specifications

 

 

Phone Interface

  • 100 user extensions with voicemail and 100 system extensions without voicemail
  • Three (3) standard RJ-11 dedicated loop start FXO ports supporting CO (Central Office) lines
  • Six (6) dual mode ports (Co or internal stations) – RJ-11 loop start FXO/FXS universal telephone auto-configuring
  • Seven (7) dedicated internal analog stations – RJ-11 FXS ports for analog phones or fax
  • Nine (9) incoming CO lines expandable up to 33 lines 2  
  • Thirteen (13) DID (Direct Inward Dialing) capable ports
  • One (1) RJ-11 Power Fail analog phone connector
  • Compatible with both analog and VoIP phones
  • Supports SIP (Session Initiation Protocol) 2.0
  • Using an Allworx phone and the new One Touch Day-Night Mode, users now have direct access to toggling the Allworx system between day business mode and night non-business mode 24/7, even from remote locations.
  • Enhanced Call Detail Reports allow companies to track every stage of a call coming into the system as well as the option to stream data to third party devices or applications in real time.
  • With the new Call Queues Reports businesses can now view full statistics on the number of calls received, serviced, abandoned, exited and timed out for each queue.
  • Each Allworx handset can have its own Direct Inward Dial (DID) information
  • Allworx Phone Software Enhancements
    • Ability to take full advantage of the new version of Call Assistant
    • Programmable “Park” button on the handset
    • Display buttons speed navigation through scrollable phone menu with auto-repeat feature

Internet Telephony Service Providers (ITSP) 1

  • Connect the Allworx 10x to an ITSP and drastically reduce phone charges
  • Supports both ITSP and traditional phone lines (Central Office lines) simultaneously
  • SIP appearance functionality with incoming and outgoing VoIP calls
  • Allworx 10x is compatible with various ITSP's

3-Way Calling

  • Each Allworx phone on the network can support its own three-way call

Multi-site Calling

  • Each Allworx 10x can connect to other Allworx units - supports up to 100 sites
  • No ITSP required to make calls to or transfer calls between offices
  • VPN software is not required.
  • Multi-site extensions allows businesses to setup and use a convenient 3-digit or 4-digit dialing plan across Allworx systems in multiple sites 

Presence Management

  • There are seven (7) unique phone presences (In Office, At A Meeting, On Vacation, On Business Trip, At Home, Away, Busy).
  • Current presence is displayed on the Allworx phone.
  • Each presence can have its own customized greeting.
  • User can “toggle” between presence settings and each presence can have individual call routes

Voicemail

  • Listen to and manage voicemail in your email Inbox or over the phone
  • Up to 3 hours of storage capacity per user
  • 16-port voicemail system; date and time stamping
  • Direct access to voicemail from on and off site
  • Message Waiting and New Call indicators supported through Allworx phones and client software
  • Voicemails can be sent to any POP3 or IMAP4 email client
  • Voicemail greetings by user presence settings

Remote Users

  • Remote IP phone users connect to Allworx 10x via Internet
  • Remote plug-n-play with Allworx phones
  • After initial setup, remote Allworx phones connect easily to Allworx 10x with minimal user intervention
  • Non-Allworx phones will work, depending on type of phone used

 

Hardware Interfaces

  • Four (4) fully switched RJ-45 10/1000 Base T LAN Ethernet ports
  • One RJ-45 10/100 Base T WAN port for Internet connection from DSL, cable modem or T1 3
  • One 3.5mm mini jack for Overhead Paging and Music On Hold 2
  • High capacity hard disk – minimum 80 GB
  • Second 80 GB hard disk for data mirroring/redundancy included with Allworx 10x

Networking

  • Public WAN interface and fully secured LAN subnet
  • LAN file server – MS Windows compatible via SMB/CIFS (Server Message Block) protocol
  • Web server - Intranet and Internet with HTTP and FTP functionality
  • Fully integrated DNS (Domain Name Server)
  • DHCP (Dynamic Host Configuration Protocol) server to LAN
  • DHCP client support on WAN interfaces
  • TCP/IP routing support between LAN/WAN
  • PPPoE (Point-to-Point Protocol over Ethernet) capability on WAN interfaces
  • Email Server: POP3 and SMTP
  • With Internet Message Access Protocol 4 (IMAP4) added to our existing POP3 support, users can now easily access and synchronize their voicemails and emails across multiple inboxes.
  • With SMTP Smart Host you can now manage your company's email more effectively

Full Router & Firewall

  • Dedicated Ethernet-based WAN access direct from DSL or cable modem
  • SPI (Stateful Packet Inspection) firewall security
  • NAT (Network Address Translation) mode
  • Static IP, DHCP client, or PPPoE support on WAN interfaces
  • DMZ (Demilitarized Zone) mode to protect WAN interface - stealth and normal modes
  • System administration software allows you to set routing tables
  • Standard data router capability

Specifications

  • Dimensions: 17.5" (44.5 cm) W X 15" (38.1 cm) D X 3.5" (9 cm) H
  • Placement: 19" rack fit, table or wall mountable
  • Weight: 20 lbs
  • Line Voltage: 115V/230V AC, 4/2A
  • Frequency: 47Hz to 63 Hz
  • Power requirements: AC 115/230V, 4/2A, 47-63 Hz
  • Regulatory compliance: FCC Part 15, Class B, FCC Part 68, CS-03 and UL Listed
  • Temperature: 32 to 104 ° F (0 to 40° C)
  • Relative humidity: 10% to 90 % (non-condensing)
  • Hard disk: 80GB hard disk

1 – Contact Allworx for a complete list of certified ITSP's.
2 – Sold as an option or requires 3rd party product.

3 –  T1 Connection requires SIP gateway or Channel Bank, sold separately.