Products

Systems - Allworx 6x

Designed for companies with up to 60 users1, the Allworx 6x system is a state-of-the-art communications system. The system integrates a feature-rich phone system and a robust data network system with advanced features that substantially improve your company's productivity while saving you on-going monthly costs.

Finally… you have an exciting, new communications technology that’s designed specifically for small and medium businesses. The Allworx 6x provides enterprise-class features such as custom call routing, presence management, call center control, remote user access and site-to-site connectivity that delivers direct savings and productivity gains to your businesses. The Allworx 6x is a phone system that integrates VoIP with a fully featured PBX and Key system, providing amazing flexibility and power to the small business.

1. Phone System

Authorized users can change call routes over the internet via My Allworx Manager
Receive SMS text message alerts on your cellphone when voicemail is left at the office
Escalate your text message alerts to multiple mailboxes and email addresses
Follow-Me-Anywhere call routing can simultaneously follow multiple phones, including outside lines and cell phone, and terminate at the internal or external line of your choice
Make outbound calls through the Allworx system by calling into your voicemail from any phone
Multiple Language Packs are now available in English and Castilian Spanish 1
One phone can display multiple voicemail indicator lights by mapping PFK's to various mailboxes
Optional software upgrade available for 31 - 60 users/extensions1
TAPI compliant - automatic dial 2
The Allworx 6x is a fully-featured PBX and Key system that gives your company a polished professional identity and shows that you care about your customers.
Features like multi-site calling, remote users and built in 3-way calling couldn’t make business easier
Allworx is a system that incorporates the new VoIP technology in addition to providing the current analog technology you have always used.
Multi-site extensions allows businesses to setup and use a convenient 3-digit or 4-digit dialing plan across Allworx systems in multiple sites
Using an Allworx phone and the new One Touch Day-Night Mode, users now have direct access to toggling the Allworx system between day mode and night mode 24/7, even from remote locations using an Allworx phone.
Enhanced Call Detail Reports allow companies to track every stage of a call coming in the system as well as the option to stream data to third party devices or applications in real time.
With the new Call Queues Reports businesses can now pull full reports on the number of calls received, serviced, abandoned, exited and timed out for each queue.
Voicemail greetings by user presence
Each Allworx handset can have its own Direct Inward Dial (DID) information
Allworx Phone Software
- Ability to take full advantage of the new version of Call Assistant
- Programmable “Park” button on the handset
- Display buttons speed navigation through scrollable phone menu with auto-repeat feature

2. Network System

Feature Key Retrieval allows Admin to automatically obtain and submit Feature Keys though the Allworx System Administration page
Network installation tools - DHCP Server Discovery Tool, and Trace Route Tool
The Allworx 6x combines all of your data needs into one comprehensive package that supports up to 30 phone users while networking your PCs, printers, servers and other peripherals.
Allworx Office Safe is included with your system, enabling an automated scheduled backup of all your data and application files on the Allworx system.
Email server that manages receipt and distribution of users email supporting both POP3 and SMTP
With Internet Message Access Protocol 4 (IMAP4) added to our existing POP3 support, users can now easily access and synchronize their voicemails and emails across multiple inboxes.
Everything is in one unit: PC network, firewall, email server, web server – with fewer components, fewer failure points providing much easier administration.
With SMTP Smart Host you can now manage your company's email more effectively
The Allworx 6x network system controls and manages your PC networking systems
- The hardware inside the Allworx box is the most reliable and easy-to-use small business server on the market.

3. Advanced Features - Sold as options

The Allworx Call Assistant software tool allows operators and receptionist to transfer incoming calls directly to user extensions, auto attendants, parked calls, call queues, or call monitors. Users also have the ability to record all incoming and outgoing calls with the click of a button and dial directly from the Call Assistant application via their desktop.
Manage multiple incoming calls with Allworx Call Queuing software option. Allows businesses to easily distribute incoming calls up to 10 pre-defined queues. Businesses can pull full reports on the number of calls received, serviced, abandoned, exited and timed out for each queue with the Call Queues Reports
Allworx introduces the lowest cost enterprise-class conference solution in SMB VoIP with the Allworx Conference Center. This user-friendly option includes full security, scheduling, and moderator features. When purchasing the Conference Center for the Allworx 6x you are provided with one 8-seat conference bridge.
Create a Virtual Private Network (VPN) that provides secure Internet access for remote employees or directly connects two office locations.
Schedule meetings in a flash using our Group Calendaring feature..
Internet Call Access software option allows businesses to send and receive calls over the Internet. This is a required software option to enable calls between multiple Allworx sites or to connect the Allworx system to an ITSP (Internet Telephony Service Provider).

1 = Sold as an option
2 = Requires Allworx Call Assistant